Switch Your IT Support
Posted by admin on 07/18/11 | Posted in IT Support
Want to switch your switch your IT Support? We’ll make switching to us easy with our free switching service.
It’s easier to switch than you think from a different IT Support Company.
Our dedicated Switching Team will take all the hassle away. you will have a Dedicated Account Manager who will meet you personally. All we need are the passwords for your Server and Router/Firewall. The team will document your IT Infrastructure and note down any important information relevant to your IT.
You will not need to do anything yourself. We will do everything for you from start to finish. There will NOT be any disruption to you at all. We GUARANTEE this. Everything can be done in less than 3 hours for an average 25 people office. This will not cost you a penny – For added peace of mind, we’ll even give your first month FREE.
Your next step is just to choose which IT Support package is right for you. We’ll do the rest and keep you informed throughout the process.
OUR SWITCHING TEAM WILL: contact you, arrange a site visit at your time of convenience, let you know when your switch is complete.
STEP-BY-STEP
Switching to our IT Support Contract, Retainer Support or the Banked Time is easier than you think.
ALL YOU HAVE TO DO IS: (ONLY STEP ONE)
Step 1 – Choose a support package that’s right for you.
We tailor any support package to your exact requirements. We can meet you at your office (or at ours) absolutely FREE of charge and discuss your requirements.
Step 2 – Your dedicated Account Manager will then take over.
• contact you within 2 working days to begin the process
• contact your existing service provider
• we don’t make any changes unless you have specifically requested it
• arrange a fee-free first month free to help ensure the switch is as smooth as possible.
Step 3 – Inform you when the switch is complete.
You will contact you to let you know when the switch is complete. At that point you will be assigned a team of two primary engineers (depends on your organisation size) who will be your primary engineers. You Account Manager will remain the same to maintain consistency and familiarity.
We always hope to complete your support transfer within 2 days provided there are no unexpected delays.
FIRST MONTH FREE
To help make the switch as smooth as possible, we’ll give you your first month of support FREE to make the transition.
…and of course, you can contact us at any time to find out how it’s going. Just give us a call on 0207 100 1212.
