SharePoint in Plain English

Posted by Ryan 12/14/11 | Posted in IT Support

No Comments

Here is a simple guide to what SharePoint can do for small businesses:

Rapid Response IT Support Service

Posted by admin 07/18/11 | Posted in IT Support

No Comments

We all lead a busy lives. You may have a IT problem but you don’t want to commit to any long term IT Support Contract or fill in loads of forms. All you you want is your problem solved now.

You need a solution to your computer problems that’s FAST, AFFORDABLE, and EFFECTIVE? Scootek Rapid Response IT Service is the answer.

Visiting IT Support Service

Fast Rapid Response IT Support Service can take three forms: onsite computer engineer visits, remote access engineering support with telephone support, or telephone helpdesk on it’s own.

Urgent IT Support

You may need an IT issue fixed immediately, or you maybe fairly comfortable with computers and need some phone support in the areas that you lack knowledge. Whatever your situation, we will able to help.

Our IT technicians are all on scooters that are powerful enough to do 70mph. We can reach most places in London within an hour, even in the worst possible traffic.

For more information about our rapid response IT Support service please call us on 0207 100 1212.

Switch Your IT Support

Posted by admin 07/18/11 | Posted in IT Support

No Comments

Want to switch your switch your IT Support? We’ll make switching to us easy with our free switching service.

It’s easier to switch than you think from a different IT Support Company.

Our dedicated Switching Team will take all the hassle away. you will have a Dedicated Account Manager who will meet you personally. All we need are the passwords for your Server and Router/Firewall. The team will document your IT Infrastructure and note down any important information relevant to your IT.

You will not need to do anything yourself. We will do everything for you from start to finish. There will NOT be any disruption to you at all. We GUARANTEE this. Everything can be done in less than 3 hours for an average 25 people office. This will not cost you a penny – For added peace of mind, we’ll even give your first month FREE.

Your next step is just to choose which IT Support package is right for you. We’ll do the rest and keep you informed throughout the process.

OUR SWITCHING TEAM WILL: contact you, arrange a site visit at your time of convenience, let you know when your switch is complete.

STEP-BY-STEP

Switching to our IT Support Contract, Retainer Support or the Banked Time is easier than you think.

ALL YOU HAVE TO DO IS: (ONLY STEP ONE)

Step 1 – Choose a support package that’s right for you.

We tailor any support package to your exact requirements. We can meet you at your office (or at ours) absolutely FREE of charge and discuss your requirements.

Step 2 – Your dedicated Account Manager will then take over.

• contact you within 2 working days to begin the process
• contact your existing service provider
• we don’t make any changes unless you have specifically requested it
• arrange a fee-free first month free to help ensure the switch is as smooth as possible.

Step 3 – Inform you when the switch is complete.

You will contact you to let you know when the switch is complete. At that point you will be assigned a team of two primary engineers (depends on your organisation size) who will be your primary engineers. You Account Manager will remain the same to maintain consistency and familiarity.

We always hope to complete your support transfer within 2 days provided there are no unexpected delays.

FIRST MONTH FREE

To help make the switch as smooth as possible, we’ll give you your first month of support FREE to make the transition.

…and of course, you can contact us at any time to find out how it’s going.  Just give us a call on 0207 100 1212.

IT Support Review

Posted by admin 07/18/11 | Posted in IT Support

No Comments

We are a small business just like you, we too have felt the same frustration and expense of unreliable computer systems.

Are you fed up with an IT Support Company who never gets to the root of the problem, but continues to charge you by the hour for repeated site visits?

Are you unsure about where to start and which piece of technology will give you the biggest impact in the shortest amount of time?

Did you know that virtually all of the day to day problems that you experience with your computer network can be fixed easily and inexpensively?

But we know, it doesn’t have to be that way… We Want You to Test Drive Our IT Support – Without Risk. As a prospective client, we would like to give you 2 FREE HOURS of IT Support Services to prove that the Scootek Team can do a better job at solving your networking, PC and Server technology headaches than your current IT Support Company.

Even if you don’t have an immediate problem, you can use your 2 FREE HOURS of network support to have us audit your network for hidden problems developing under the surface that could turn into bigger, more disastrous events costing you thousands in lost productivity, downtime, and computer repair bills.

Why Are We Giving Away FREE IT Support? Some people think we are crazy for offering free services. They say, “Aren’t you afraid people will just take advantage of you?” The truth is, some people might – but we know that most business owners are just honest people trying to find someone they can trust to fix and maintain their computer network.

That’s why we are making this offer. We know that we are the best at what we do – we’ve made significant investments in world class support tools and have built a great support team – but we don’t think it reasonable to ask you to risk your money to find out. Of course not everybody who tries our service will become a customer, but from our experience we know that the vast majority will end up becoming loyal, long-term clients. Don’t take our word, ask us for references and testimonials.

Local IT Support in Farringdon London EC1

Posted by admin 05/28/11 | Posted in Clerkenwell London EC1 IT Solutions IT Support IT Support London

No Comments

Local IT Support in Farringdon London EC1

Microsoft Windows Server Network Setup and Installations

Posted by admin 01/23/11 | Posted in Clerkenwell London EC1 IT Solutions IT Support IT Support London

No Comments

We are based in London and the South East provides Network Setup and Installations in: Brixton, Greenwich, Kingston, Sutton, Streatham, Mordern, Waddon, Mitcham, Lambeth, Richmond, Bromley, Croydon, Wandsworth, Lewisham, Merton, London, Barnes, Addiscombe, Woodside, Beckenham, Whitechapel, Aldgate, Balham, Fulham, Clapham, Kennington, Waterloo, Kennington, Stockwell,  Putney Bridge, Richmond, Mortlake, Brockley, Tooting, Norbury, Carshalton, Hackbridge, Sydenham, Anerley, Catford, Ladywell, Addington, Purley, Streatham, Wandsworth, Battersea, Bromley, Dulwich, South Norwood

Windows Server 2008 R2 Product Overview

Windows Server 2008 R2 builds on the award-winning foundation of Windows Server 2008, expanding existing technology and adding new features to enable IT professionals to increase the reliability and flexibility of their server infrastructures. New virtualization tools, Web resources, management enhancements, and exciting Windows 7 integration help save time, reduce costs, and provide a platform for a dynamic and efficiently managed data center. Powerful tools such as Internet Information Services (IIS) version 7.5, updated Server Manager and Hyper-V platforms and Windows PowerShell version 2.0 combine to give customers greater control, increased efficiency and the ability to react to front-line business needs faster than ever before.

Source: Microsoft

Free System Health Checks for Small Businesses

Posted by admin 01/23/11 | Posted in Clerkenwell London EC1 IT Solutions IT Support IT Support London

No Comments

We can provide following services: System health checks, Broadband Installation, Laptop Repairs, New PC Set Up, Network installation and upgrades, Firewall and network security, Virus Detection, Removal and Protection, IT Consultancy, IT Support, WAN and VPN.

Free System Health Checks for Small Businesses

Is your computer running slow? Don’t worry you are just a phone call away.

99% of PC health checks reveal some sort of problem. It is important to maintain your computer on a regular basis to help prevent system crashes and to optimise your computers performance. Computer systems can become clogged due to the constant installing of programs, internet browsing and general day to day use. Your computer operating system, known as “Windows” needs regular attention. You may have noticed already that your computer isn’t as fast as it used to be. We will perform a 10-point health check to optimise your computer system to the best of its ability.
(10 Points) PC Health Checks

* Delete temporary files
* Remove internet cached files and cookies
* Remove old help files
* Remove unused programs
* Clean old entries from windows registry
* Delete shortcuts from startup to speed up system
* Install all windows updates
* Optimize your windows system – we will run a series of tests on your system to check that every component is performing as it should
* Update antivirus definitions if installed or provide free antivirus software
* Remove spyware, adware and malware

We are offering free system health checks for small businesses. So what’s the catch by offering free system health check to small business? Quite simply the hardest challenge we face is acquiring customers. But we’ve found once they use our services they never leave. Therefore we decided to offer this service as a taster. We’ll come to your business absolutely FREE of charge. One of our professionally trained service engineers will perform a number of checks on your computer system to see if you have any viruses or other malicious programs running, plus a number of other checks to see if your system has any other problems. While we are there you can even ask us for advice! If we find any problems then we will recommend what should be done and give you a price for the work. If you don’t want to go ahead; no problem, we will still send you the completed report so you can consider the recommendations and do the work when you’re ready. Obviously after seeing the professional and friendly way we operate we are sure that when you do want to go ahead you will want to use us.

Note: Maximum call time for Free System Health Check is 60 minutes.

Microsoft SBS Small business server installed and configured

Posted by admin 01/23/11 | Posted in Clerkenwell London EC1 IT Solutions IT Support IT Support London

No Comments

We provide IT Support for Small & Medium Businesses. Our help desk can increase your productivity by providing instant support to your users. Our affordable solutions, such as small business server will increase your business efficiency with the help of improved uptime and a better service, all at a cost that’s worth as well as easily affordable for you.

Overview

Windows Small Business Server offers you a server solution with reduced complexity and increased manageability over traditional enterprise servers, helping you to focus on running a more efficient business.

Simplify Small Business IT

Simplified Purchase and Setup. Identify, purchase, install, and manage multiple components and technologies together in an interoperable single-server experience.Simplified Management. Reduce administration costs by using an intuitive management interface, one that presents relevant system information and a matching set of tasks.

Increase Business Productivity

Remote Web Access. Remote Web Access provides a single, simple, consolidated, and highly secure entry point into a small business network. Access files and documents from inside and outside the business through any common web browser. Desktop Synergies with Windows 7 and Office 2010. By combining Windows 7 and Microsoft Office 2010 with Windows Small Business Server 2011, you will have the IT foundation you need to be more efficient and effective, to easily collaborate with your peers, to work remotely, and to feel confident that all your critical business data is protected. Mobile Device Support. Integrated setup features configure collaboration services so that you can easily add Windows Phone or other Internet-enabled phones. Run Business Applications. Supports critical line-of-business applications and runs them on a secure award winning platform. Tailored to Online Services(1). Provides a cross-premise solution, allowing small businesses to retain core infrastructure and enables simple, single sign-on experiences with cloud-based services.

Help Protect Business Data

Simplified Backup for Business Data. Businesses can easily backup server and client data to external and/or internal hard drives. Network-wide Protection. Complete, network-wide security with integrated state of the art protection technologies. Client Protection. Monitors client computers for antivirus status, update compliance, and overall security health. Full Client Backup(1). Performs a daily, automatic, backup of every computer on a network and the server itself.

Greater Business Insight

Information Organization. Streamline document access and control information sharing using a centralized data repository that can be accessed from any computer on the network. Enhanced Support and experience for Line-of-Business With Premium Add On Applications. Run a vast number of line-of-business applications on a second server, and enjoy a powerful data management and analysis

Source: Microsoft

London businesses don’t have to be crippled by heavy snow

Posted by admin 12/04/10 | Posted in Clerkenwell London EC1 IT Solutions IT Support IT Support London

No Comments

Are you stuck at home due to London’s recent heavy snowfall? Small businesses can’t afford to halt all business just because roads are dangerous and weather is bad. Since so much business is done online these days, you don’t have to lose valuable time, money, and even customers just because the weather is extremely bad.

Getting Online From Home

Many London area businesses have taken advantage of remote work technology to let their employees work from home during heavy snowfall. Getting remote access setup for your company is simpler than you might think. Years ago, remote computer access was cumbersome, slow, and unreliable, but today there are a variety of technology solutions that can be quickly implemented to get your company into “virtual mode” in a matter of hours.

Cloud Computing

If your company uses mostly standard office tools like word processors, email and web-based programs, cloud computing may be just the thing for you. Cloud computing turns computer access into a service based model where you pay for only the resources you use. Your employees can use any computer to logon and access their files, send emails, and perform other basic functions. All they need is a computer with Internet access. The programs and data reside on secure, pooled computers which share the workload of multiple users. Cloud computing could revolutionise the way you look at computer use.

Remote Desktop

Remote desktop technology allows you to connect to another computer and work on it as if actually sitting at the console. Your computer simply becomes a viewing window into the other computers desktop, hard drives, and programs. Various types of remote desktop solutions exist, and usually require a good Internet connection to keep things fast and secure. It can only take a few quick modifications for your work computers to accept a remote desktop session for when you have to work from home.

Virtual Private Network

For large organisations that need full access to their systems, databases, and servers from a remote location, a virtual private network – or VPN – is a perfect solution. Virtual private networks are very secure and allow you to access a wide area network or intranet infrastructure across the Internet. You can also easily copy files from your network to your local computer for working offline. You can do everything you could do if you were directly connected to the network in the office. This is the ultimate solution for those who can’t live without full access.

Scootek is standing by to help you implement any one of these solutions and help you select the one that is right for you. We can even get you set up with some remote solutions over the phone in under an hour. If you can’t wait another minute to get your business operating in remote mode, you know who to call!

Organising Emails for Productivity

Posted by admin 11/27/10 | Posted in Clerkenwell London EC1 IT Solutions IT Support IT Support London

No Comments

Email is our lifeline to the online world and for a small business, it is crucial to know right away what is going on when one of our customers, vendors, or employees sends us an email. However, since most small businesses also maintain a plethora of online accounts, subscribe to important newsletters, and put their name out there, it’s inevitable that their inbox can become a cluttered mess. Important emails may be lost in the shuffle and junk mail and spam may soon overwhelm your organized way of life.

Thankfully, with a few simple adjustments, you can get this problem under control. Most email programs give us some excellent tools to help us control the confusion of the modern inbox, whether you use Microsoft Outlook, Apple Mail or a web-based browser, most of these simple suggestions can be applied.

Creating Folders

You wouldn’t keep all your companies documents in a big cardboard box, would you? Obviously, this is not the best way to find what you need quickly. A file cabinet is a much better solution. But since most inboxes sort by date, you are essentially looking at a big pile of papers. Creating folders is the first step towards getting organized. If you have common emails you only need to see now and then – for example, newsletters – create a folder for them. This will take the cut down on the clutter. If you receive emails you always want to keep, move these to a special folder as well so they won’t get accidently deleted as you erase older emails. But what if your box is already filled with a thousand emails? That brings us to our next step, creating email rules.

Email Rules

Now that you have folders, it’d be great not to have to manually move everything to them as it arrives. Email rules can be setup in a matter of minutes to automatically route incoming mail into the correct folders when it arrives. Rules usually allow you to enter a specific sender, subject line, or other attribute as criteria for moving incoming mail to the correct folder. Most email clients will automatically sort through your existing messages and put them into folders when you apply a new rule. You can also make rules to send spam and junk mail straight to your trash folder by listing out common words that you know only come along in spam email messages.

Search Folders

Since small business owners often use their email as their main resource for tracking progress on a project, additional organization might be needed to group data in a different way. Maybe your new folders and rules work great for some cases, but you find that you also need to sort some data in another way. For example, you have folders for art resources, accounting emails, and customer requests, but you also have a project that uses all three of these. You can create a “virtual” folder that lets you view all the data on your project in a single place, regardless of where the actual messages are stored. Creating a search folder is much like creating an email rule, except the emails appear in their “real” folders as well as the “virtual” ones.

In a small business, we often have to wear many hats. By using these techniques, you can make sure you don’t let an important email go unnoticed. Get back to your customers and vendors as quickly as possible by turning your chaotic inbox into a well-organized emailing machine.